FAQ

Frequently asked questions

The five things trial users ask most often before they upgrade — answered in under 30 seconds each. Tap a question to expand it.

Pre-purchase questions
Jump to: pricing · pairs · data · renewal · refund
Is the price worth it vs free backtesting tools? +

Every plan unlocks the full TrendPip stack — backtesting engine, 30+ pair calculator, live charts, trade journal with analytics, and the pre-session readiness tracker. There are no feature tiers and no paywalled indicators.

The yearly plan runs about $6.67/month and saves 33% versus paying monthly. Lifetime ($99) breaks even after roughly 10 months of monthly billing and unlocks every future feature included. Free alternatives typically gate one or two of these behind separate accounts or exports.

What are the 18 pairs and why not all of them? +

The 13 backtesting pairs are the major and minor forex pairs available through the Yahoo Finance public market feed:

EURUSD, GBPUSD, USDJPY, AUDUSD, USDCAD, USDCHF, NZDUSD, EURGBP, EURJPY, GBPJPY, AUDJPY, EURAUD, EURCAD.

These cover roughly 85% of retail forex volume. The pip calculator separately spans 30+ pairs across 8 currencies — check the full list on the calculator page.

Is the backtesting data real historical market data? +

Yes. Live 1-minute candles are pulled from Yahoo Finance's public /v8/finance/chart endpoint — the same feed powering the live charts page. There is no synthetic or randomly-generated data in the backtester.

For offline candle replay, TrendPip ships a bundled snapshot of OHLC data covering roughly October 2024 through April 2025 for every pair, so you can replay any session without making a network request. Whatever you see on screen is what the broker's tape actually saw on that candle.

How does billing renewal work? +

Renewals are managed by Stripe on auto-pay:

Monthly at $9.99 renews every 30 days. Yearly at $79.99 renews every 365 days. Lifetime at $99 is a single charge with no renewal — you never get billed again.

Card details are stored by Stripe only; TrendPip never sees your card. Your plan, status, and renewal date are visible from the account page, and Stripe sends an email receipt before every charge.

What's the refund and cancellation policy? +

Cancel any time from the account page. Monthly and yearly plans stay active until the end of the current billing period, then downgrade to a read-only journal view. Lifetime is a one-time purchase with no recurring charge to cancel.

As a goodwill gesture, email trendpip@polsia.app within 7 days of any renewal for a refund — case-by-case, no friction.

Still have questions?

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